Our Knowgraphy services help organizations get inside the heads of their franchise experts. Our Applied Concept Mapping (ACM) services help solve problems in the workplace.

Knowgraphy is our unique approach to understanding, capturing and organizing the expertise that enables mission-critical work. With Knowgraphy, we blend the flexibility of Applied Concept Mapping with the strengths of naturalistic inquiry to reveal the true nature of expertise in the workplace. Knowgraphy mitigates the risk of lost knowledge, capturing wisdom from the Go-To people... before they go. Knowgraphy illuminates the decision making strategies experts use, informing the design of innovative tools and organizations.

Today's knowledge-driven organizations require the ability to generate, capture, and proliferate innovation. Our world3work sessions provide the environment and process that drive efficient and effective brainstorming sessions, and simultaneously organize insights and artifacts into sharable products that can quickly diffuse across the organization. By thinking inside the box(es), our clients jumpstart and maintain the innovation that creates value for their stakeholders.

Change happens. And fast. Organizations need flexible, satisfying ways to keep up with new ways of work, and the myriad of artifacts and tools that co-develop with innovation. New employees must quickly scale the learning curve to realize the promise of their talents. Our KnowledgeScaffolding service fits this environment, enabling us to rapidly produce training and operational modules that capture critical expertise and tie it to the digital tools professionals create, use and need.

Org charts. Position descriptions. Workforce reports. While useful for a first glance view of the organization, these standard HR devices rarely provide a view of the nature of the relationship between personnel and positions, the state of capability and readiness, or insight into the way jobs really get done. In contrast, our maportaits convey a greater depth of information by specifying how people and positions interact in conducting the business of the day. They provide a forward-looking view on the course of personnel and corporate knowledge that can drive planning for future operations.

Our fileive service brings files to life. We help organizations make smarter use of the knowledge that resides – untapped – in archival formats, putting them at the fingertips of those that need them. And we work with the organization's current professionals to update and gain consensus on the terminology, methods, and rules-of-thumb they need to face the challenges of today, relating them to the way things used to work. fileive helps our clients drive forward, fueled by the living knowledge of yesterday.

Bullets kill. Organizations relying on the same old slideshows, filled with bulleted lists and disconnected information, kill the thirst for knowledge that motivates their experts. Our vizent approach to presentations builds on the demonstrated benefits of using Concept Maps for rapid and accurate idea transfer. vizent helps people graphically viz-ualize the ideas they want to share, and pres-ent them in a way that engages the intellect of their audiences, ensuring that the ideas stick long after they're transferred.
